All of our digital products and online courses carry a 7-day money-back guarantee from the date of purchase.
We will not ask you to explain why. If within those 7 days you decide it was not for you, we refund 100% of what you paid.
Email hola@agenciavolt.com with the subject “Refund”, from the same address you purchased with, and include:
That is all. No form to fill in.
Refunds are issued to the same payment method used for the purchase.
When the refund is processed, your access to the product is cancelled. If you already downloaded it, we ask that you delete it: requesting a refund also relinquishes the licence to use it.
Consulting services are not covered by the 7-day guarantee, because they involve professional work already performed and time already allocated.
Cancellation terms are agreed in writing before work begins, in the proposal for each engagement. Where those written terms differ from this page, the written terms prevail.
If you paid by transfer, the refund is issued the same way. We need your bank details to send it, and any international transfer fees are deducted from the amount — we are not able to absorb them.
That is not a refund, it is a delivery problem, and it is resolved faster: write to us and we resend the product at no cost. First check your spam and promotions folders, which is usually where it ends up.
The guarantee exists so you can buy with confidence. We reserve the right to decline requests where there is a clear pattern of abuse — for example, repeatedly buying and returning the catalogue.
LMC VOLTMKT LLC · 1057 NW 136th Ave, Miami, FL 33182, United States
hola@agenciavolt.com